Buyer Protection Policies

We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers.

1. Genuine Products

• Merchant guarantees to sell only genuine products to customers through Byphone.in

• Manufacturer's or Seller's warranty (wherever applicable)

• Brand new products (except Refurbished & Unboxed Gadgets)

2. Secure Payments

• Customers' Personal Data is kept Confidential

• All Online Transactions are secured by SSL (Secure Socket Layer)

3. Easy Returns, Replacements & Refunds

• Return/Replacement request for any Order should be submitted within 10 days of receiving the Product.

• Refund/Replacement will be initiated only upon receiving of the product

• Replacement will depend upon the availability of the product

• In case the product was damaged while in your possession, BYPHONE will not be under any liability to process the refund/replacement

• Damaged/ Missing/ Empty Packages need to be returned within 2 days of receiving the product

• Order Replacement can be done in following cases: -Wrong Size/ Color/ Style/ Quantity -Missing Parts/ Accessories -Defective/ Damaged (if not under Manufacturer's Warranty*) -Not as per description

• Return Package should have the original Price tag and Packaging slip

• Few products are Non-Returnable. Please refer to the product page for further reference

• For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre. For more queries, please refer to Return, Replacement & Refund policies